E-commerce platform management: I am well-versed in setting up and managing e-commerce platforms such as Shopify, WooCommerce, BigCommerce, and Magento. I can help design and customize storefronts, set up payment gateways, and integrate shipping and fulfillment options.
Product sourcing and inventory management: I have extensive experience in finding and procuring high-quality products from reliable suppliers. I can manage inventory levels, track stock, and ensure timely restocking to meet customer demand.
Digital marketing and SEO: I am skilled in creating effective digital marketing strategies that drive traffic to e-commerce sites. This includes search engine optimization (SEO), pay-per-click advertising (PPC), social media marketing, and email marketing.
Customer service and support: I understand the importance of providing excellent customer service to build loyalty and drive repeat business. I can handle customer inquiries, resolve issues, and provide support through various channels such as email, phone, and live chat.
Analytics and reporting: I am proficient in using analytics tools to track key performance indicators (KPIs) such as sales, conversion rates, and customer satisfaction. This helps me make data-driven decisions to optimize e-commerce operations and improve profitability.